1.  CANCELLATION POLICY: Online sales may be cancelled only up until  Merchandise is loaded on the truck for delivery, generally three days  prior to the delivery date. Express/Next Day Delivery orders are not  eligible for cancellation. Once merchandise is loaded, the order cannot  be cancelled and will be treated as a return. Refunds may take up to 10  business days to process.

2.  RETURN POLICY: Returns of items purchased online are permitted within  48 hours of delivery if the merchandise was not as expected. Refunds  will be made for the purchase price of the merchandise plus tax, but not  the delivery charge. In addition, returns may incur a fee equal to the  original delivery charge. You may incur a pickup, re-delivery, restocking  or other fee for certain returns and exchanges including Doorway  Delivery, mattresses and box springs. To initiate a return, please  contact us at (470) 462-3805,  and they will provide instructions for returning your merchandise.  Please include your original sales order number when contacting the  delivery department. You are responsible for returning the merchandise  in the condition in which it was delivered. Items delivered via UPS must  be returned via UPS at the customer's expense. Once the merchandise has  been returned to us, refunds may take up to 10 business days to  process. If you purchase items using financing you will be issued a  store credit valid for 180 days.

For  purchases made in our showroom, no refunds are available and sales  cannot be cancelled after merchandise has been delivered. Express/Next  Day Delivery orders are not eligible for refund or cancellation. A total  refund is available only if there has been no delivery and you cancel  the sale within 48 hours of the date of purchase. If you do not cancel  the sale within 48 hours, but cancel prior to delivery, only 80% of the  purchase price will be refunded.

For  purchases made through our financing partners for residential or  commercial clients, no refunds are available and sales cannot be  cancelled after merchandise has been delivered. No exceptions !!

Your  privacy is important to us. It is Sango Entertainment, LLC.  Store’s policy to respect your privacy regarding any information we may  collect from you across our website, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a  service to you. We collect it by fair and lawful means, with your  knowledge and consent. We also let you know why we’re collecting it and  how it will be used.

We only retain collected information for as long as necessary to provide  you with your requested service. What data we store, we’ll protect  within commercially acceptable means to prevent loss and theft, as well  as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us.  Please be aware that we have no control over the content and practices  of these sites, and cannot accept responsibility or liability for their  respective privacy policies.

You are free to refuse our request  for your personal information, with the understanding that we may be  unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our  practices around privacy and personal information. If you have any  questions about how we handle user data and personal information, feel  free to contact us.